August 29, 2017

Terms & Conditions

Products and packaging are subject to change without prior notice; and in this event, we will offer a replacement that will be of equal or higher value. We will do our best to place your completed order in the hands of the post or other delivery service so as to insure satisfactory delivery.

Dispatch Days

All orders received Sunday to Thursday will be dispatched either the same day or the following day via Post first Class or 24hr carrier (from Netherlands). Orders placed and received from Friday to Sunday will be dispatched on Monday (excluding Holidays).

Fresh Produce 

In general, most bakery items should be consumed within 72 hours of the dispatch date, (although our brownies will last about 7+ days and will last longer if in an air-tight container in the refrigerator). Best consumed shortly after delivery. Of course the “Best Before” dates do vary (especially considering seasonal weather such as heat and humidity), but the above should be considered prior to your commitment to buy.  If you are in any doubt, please contact us prior to ordering.

Delivery Instructions 

Unless otherwise requested, the order will be dispatched via first class post for earliest delivery.  In the unlikely event that the delivery is delayed, due to no fault of our own, The Resistance Bakery cannot accept responsibility. You will be notified via email when your order has been dispatched. 

Delivery Zones 

Currently not available for overseas. Delivery is only available within the Netherlands and other Benelux countries, plus certain portions of Germany adjacent to the Netherlands.

Cancellation/Returns 

Because your order is promptly baked fresh, you may only cancel your order if done so immediately after placement. If you are not completely happy with your order, please contact us to arrange return within 24 hours. The full value of the order will be refunded upon receipt of undamaged/in date goods excluding postage. If goods are returned to us via the courier following unsuccessful delivery attempts and where delivery instructions have been met, refunds will not be given.

Payment 

We accept most bank cards through iDeal and most major credit cards through PayPal.

Privacy and Protection 

To protect your privacy, we will never disclose any information we hold about you to a third party, unless required by law or with your agreement. We may wish to inform you of special offers from time to time, but if you would prefer not to receive such information, please contact us.
In no event shall The Resistance Bakery be liable for any damage arising, directly or indirectly, from the use of the information contained on this website including damages arising from inaccuracies, omissions, or errors. Any person relying upon any of the information contained on this website or making any use of the information contained herein, shall do so at his, her, or its own risk. The Resistance Bakery hereby disclaims any liability and shall not be held liable for any damages including, without limitation, direct, indirect, or consequential damages including loss of revenue, loss of profit, loss of opportunity, or other loss.